Support team

Jo is our practice manager and responsible for the smooth running of Phoenix Vets. She has been involved with the surgery since 2009 and has often been around to help out with nursing and reception duties. Jo grew up on a small holding and has much animal experience, she has a degree in Animal Management, Health and Welfare and now just has her little cat Sebastian to look after.

Ilena is a cheery face behind reception. She owns a scatty cat called Maggie and an escape artist tortoise who arrived here as a stray! Ilena is happy to help with all your enquiries and also help with your insurance claims.

Elizabeth joined Phoenix Vets as a Receptionist in 2019. She enjoys meeting our clients and their lovely pets and is happy to help with all their enquiries. She loves spending time with her family and friends and her hobbies include horse riding and going for walks.

Hannah joined the Phoenix Vets Reception team in Jan 2020 having previously been teaching science and swimming. She loves getting to know our clients and helping with all their enquiries. She has always worked with animals, on farms, stables and in vets since she was little. Hannah has a degree in Animal Behaviour and would like to further this within the industry. She enjoys playing sport, going on long rambling walks, reading and learning about the industry.